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About us
About YBCE Consulting
YBCE Consulting is a Salesforce consulting firm specialized in complex implementations, CRM governance and operational automation.
We help organizations design and deploy Salesforce solutions that are scalable, adopted and aligned with real business needs — not just technically delivered.
Our approach combines strategic insight, technical expertise and disciplined execution, with a strong focus on adoption, performance and long-term value.
YBCE Consulting operates as a senior, expert-led structure, delivering high-impact Salesforce projects in iGaming, Finance, Energy, Retail, Manufacturing, Insurance and Hospitality.
We intervene from strategy and assessment to implementation, training and optimization.
Salesforce works best when it fits the business. That’s what we build.
Case Studies
Selected Salesforce Projects & Outcomes
(Representative projects delivered in complex, international and regulated environments)
🟦 Global Luxury & Consumer Goods Group
Context
Multi-brand, multi-country organization with fragmented CRM usage and inconsistent processes.
Scope
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Salesforce B2B CRM (Sales Cloud & Experience Cloud)
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Governance and production support
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Key Challenges
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Aligning global and local business needs
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Securing adoption at scale
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Managing sensitive data and integrations
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Results
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Harmonized CRM architecture across brands
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Improved platform stability and scalability
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Faster deployment cycles and stronger user adoption
🟦 International Staffing & HR Services Company
Context
Large-scale transformation program involving multiple cloud platforms and distributed teams.
Scope
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Program governance and delivery support
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Salesforce and cloud ecosystem coordination
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KPI tracking and steering committees
Key Challenges
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Coordination of 30+ distributed teams
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Predictability of delivery in a complex environment
Results
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Clear governance structure
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Improved delivery visibility and control
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Reinforced collaboration across business and IT teams
🟦 Energy & Utilities Group
Context
Need for a scalable CRM Core Model across multiple legal entities with strong regulatory constraints.
Scope
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Salesforce Core Model architecture
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Business process harmonization
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Deployment methodology and governance
Key Challenges
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Balancing global consistency and local requirements
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Ensuring long-term maintainability
Results
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Unified CRM model across entities
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Reduced technical debt
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Faster onboarding of new entities
🟦 Retail & E-commerce Environment
Context
Rapid growth with increasing integration complexity between CRM, ERP and digital channels.
Scope
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Salesforce implementation
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API & middleware integrations
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Data synchronization and reporting
Key Challenges
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Data reliability across systems
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Scalability under growth pressure
Results
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Clean and reliable integration architecture
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Improved data consistency
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Better operational visibility
Why these projects succeeded
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Senior-level ownership from design to delivery
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Strong focus on governance and adoption
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Pragmatic, business-driven architecture choices
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Clear communication with stakeholders
Let’s discuss your context
Every Salesforce project is different.
What matters is understanding your constraints,
your teams and your objectives before designing the solution.